PC superstore unhinged by Linux
‘Like buying a BMW and putting a Ford engine in it’
Published Thursday 13th September 2007 13:48 GMT
For all you car aficionados out there, how’s this for an operating system analogy from PC World? Installing Linux onto a laptop sold by the computer retail behemoth is like putting a Ford engine into a BMW, apparently.
Earlier this week a mysterious PC World customer, known only by the name of Tikka, posted a story to Slashdot about the store’s refusal to repair a hardware fault on a five-month-old Acer laptop.
The store’s IT support “Tech Guys” told Tikka that, because Linux had been installed, the machine’s warranty had been voided…
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What shocks me isn’t that PC World refused to honour it’s warranty, but that someone intelligent enough to install Gentoo (not the easiest Linux distro) was daft enough to buy a laptop from PC World in the first place!
